Legal
We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service (www.http://www.financial-ombudsman.org.uk/consumer/complaints.htm). You may be able to submit a claim through the EU Online Dispute Resolution Platform (https://webgate.ec.europa.eu/odr/main/?event=main.home.show if you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service.
Direct Finance Solutions Ltd is an appointed representative of Life and Easy Ltd which is authorised and regulated by the Financial Conduct Authority under number 462298 in respect of mortgage, insurance and consumer credit mediation activities only.
Registered address: 3 College Place, Cathedral Quarters, Derby, DE1 3DY. Registered in England and Wales under number 06314543.
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This site is only directed at persons within the UK. Calls may be recorded for training and monitoring.
